FAQ

Connect with us. We’re here to help.

Support@equilibrela.com

Order Confirmation

Once your order has been received, you will receive an email confirmation with order number.

Please email us if you did not receive an email. (Check order # and Junk Folder). We can always resend your order confirmation, please email support@equilibrela.com.

Shipping

We do our best to ship same day. Orders may take 1-2 days to process before shipping.

Overnight Shipping, we make every effort do our best to ship same day, weekend, or next business day.

P.O Box Shipping

We currently do not ship to P.O Boxes

Returns & Exchanges

We want to make sure your new item feels and fits great.  

We are happy to provide an exchange or store credit within 21 days of delivery. Items must be unworn with original tags attached.

Returns for refunds are accepted on brand-new unworn items with tags attached if shipped within 14 days of your order delivery date.

Please see our Returns & Exchanges page for all the details on how to initiate a return or exchange. 

 

Add To Existing Order

We cannot add to existing orders but will do our best to waive shipping and consolidate your order.

Find your perfect fit.

We want to make sure you feel confident in your piece. We are happy to recommend styles based on your length, coverage, and fit.   customercare@equilibrela.com

Sizing Guide Chart

Please note some of our styles are made to be unique fitting for every body type. We do our best to provide fitting information on the product page.

Bottoms

XS

S

M

L

US Size

0-00

2-4

4-6

8-10

Waist (in)

22-23.5

24-26

26.5

29-32

Hip (in)

33-34

34.5-36

36.5-38

38.5-40.5

Bras & Tops

XS

S

M

L

US Size

00-0

2-4

4-6

8-10

Bust (in)

30-32

32-34

34-36

36-38

Length

Full

7/8

Capri

Inseam (in)

26-29

23-25

21-21.5

Press, Collaborations, & all other inquiries

Team@equilibrela.com

Wholesale: Info@equilibrela.com  

International Orders

We currently only ship in the United states. We do not ship outside of the country. For special requests, please email support@equilibrela.com. We will do our best to accommodate your requests. We plan to bring Equilibre LA to you soon.

Our Guarantee

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.  If you’ve received a damaged or defective item, please email support@equilibrela.com with your order number and description of the issue.